
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →The integration will allow dealers to search for vehicles they wish to purchase directly from consumers by year, make, model and trim, according to the company.
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AutoGravity is adding First Investors Financial Services’ indirect business onto the AutoGravity platform, the two companies announced this week.
Read More →The new service contract includes roadside assistance and a higher liability limit the company claims will better protect the customer's investment.
Read More →There isn’t much the magazine’s compliance pro hasn’t seen. In fact, he’s got a category for every type of issue he’s come across in his more than 15 years auditing deal jackets.
Read More →Dealer software expert makes the case for switching to an electronic menu and reaping the rewards of a swift, productive and compliant F&I process.
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The new overtime rule is on hold. Now what? Human resources expert unpacks the big decision dealers have to make this month.
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Aside from the $4.3 Billion settlement, the U.S. Department of Justice announced that six Volkswagen executives and employees were indicted for their role in the decade-long conspiracy to cheat U.S. emissions tests.
Read More →Small cars (model-year 2008-2014) are making a comeback to open the year, and Black Book believes the segment could be in for a good spring.
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Ryan Briggs, former national sales manager for DigitCut, was hired by Dent Wizard to fill the newly created position of vice president of customer development. He'll be responsible for expanding the company’s relationships with the nation’s Top 150 dealer groups.
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F&I trainer recommends changing the way you treat your auto finance partners before your production — and your professional reputation — suffers.
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