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See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
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The growing trend of large-scale recalls requires dealerships to prioritize developing reliable recall strategies.
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Warranty claims processing study analyzes changes, trends, and projections among franchised automotive dealerships.
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NHTSA adds license-plate search capability on its website for consumers, offers states grants to spread the word on open recalls.
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AAA research estimates traffic fatalities due to unrested drivers far exceed historical numbers.
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Commits $2 million this year for training in 10 metro areas.
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Automaker says feature is industry first, asks other brands to join it.
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Automaker to remedy power train issue with software update.
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Customers want F&I managers who are involved and interested and can provide valuable insight, not ones who deliver a one-sided sales pitch and don't pay attention to the customer's individual needs.
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Defective air bag makes quick repair advisable, automaker warns.
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