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In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
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Despite a 51% net income decline, the company’s net income is higher year-over-year.
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Creating a professional development plan can make the difference in 2023 being a tough year, or a great year.
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F&I process provides us an opportunity to add value or aggravation to the customer’s purchase experience.
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Still worse year-over-year, since prices and loan rates are elevated.
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Your customers need someone to educate them on the differences between GAP products. Here are four things you can convey to your customer to help educate them on product differences.
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Adherence to these 10 things is challenging and takes discipline but is essential.
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There’s a good chance the potential slowdown would have a lighter impact, but the takeaway is the same: Beef up your F&I practices now, and it’ll be easier to come out strong on the other side.
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