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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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A survey by Swapalease.com finds that more than 40 percent of potential car buyers plan to lease their next vehicle. That’s up from 29.6 percent from a year ago.
Read More →CNA National’s parent insurance company will underwrite RoadVantage’s line of F&I products, including both bundled and standalone products.
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The former ATD Academy graduate brings 15-plus years of dealership management and industry experience to the director's post. He has also served as an instructor for the ATD Academy since 1996.
Read More →Steven Antonakes officially assumes the role of deputy director for the CFPB, the bureau announced this week.
Read More →F&I and Showroom’s Gregory Arroyo offers a few details on the F&I training sessions scheduled for the 2013 F&I Conference and Expo.
Read More →Experian Automotive reports that 84.5 percent of consumers used a loan or a lease to purchase a new vehicle in the second quarter, with leasing accounting for 27.64 percent of all new vehicles financed during the quarter.
Read More →John Deere and other heavy equipment manufacturers say amendment to New Hampshire’s Dealer Bill of Rights wrongfully groups them with auto manufacturers. They filed an injunction to halt the bill from taking effect later this month.
Read More →A University of Oxford study suggests that salespeople who respond to non-verbal cues and correctly judge the mood of the customer are perceived by the customer to be offering excellent service.
Read More →Auto loan originations totaled more than $196 billion in May 2013, representing more than half of all new non-mortgage consumer credit originated in 2013, according to a new report from Equifax.
Read More →The bank was one of 20 lenders allegedly defrauded by a former dealer, his accountant and a team of fake buyers.
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