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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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ArticlesSeptember 3, 2013

Setting the Pace

Meet the six finalists for the F&I Dealer of the Year award, the winner of which will be announced this week at Industry Summit 2013.

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ArticlesSeptember 3, 2013

Head of the Class

Trainers leading this year’s education workshops and panels weigh in on some of the F&I industry’s hot-button issues, from the CFPB to tablet menus and today’s Internet customer.

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Articlesby Gregory ArroyoSeptember 3, 2013

Lights, Camera, Action!

This year’s field of F&Idol hopefuls counts two females and one male. Attendees will be asked to select one of them as the 2013 F&Idol winner during a special lunchtime ceremony on Tuesday, Sept. 17.

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NewsAugust 29, 2013

[Video] Dodd-Frank Act to Headline F&I Conference and Expo

The magazine will convene an all-star cast of compliance and regulatory experts to delve into the Dodd-Frank Act and the Consumer Financial Protection Bureau. They’ll also touch on what’s happening at the state level.

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NewsAugust 29, 2013

Georgia Man Sentenced for Defrauding Car Dealership

A Georgia resident faces 24 months in federal prison for defrauding a New Orleans dealer. The man obtained a vehicle from the dealership with a counterfeit check.

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NewsAugust 29, 2013

Autotrader.com, Carfax Renew Partnership

AutoTrader.com and Carfax renewed their eight-year partnership that allows dealers to include Carfax Vehicle History Reports on their AutoTrader.com listings.

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NewsAugust 29, 2013

Reynolds Launches Training Initiative Focused on Dealership Software

The intensive three-day program — geared toward chief financial officers, controllers and office managers — is designed to expand knowledge of the company’s newest software platform, ERA-IGNITE.

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NewsAugust 27, 2013

Son of Larry H. Miller Dies at 44

Roger Lawrence Miller, son of Larry H. Miller, passed away unexpectedly at the age of 44. He grew up working in the family’s dealerships and eventually worked in almost every operation under the Larry H. Miller Automotive Group.

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NewsAugust 27, 2013

KBB: Male New-Car Shoppers Prefer Luxury Makes, Females Favor Imports

Kelley Blue Book reports men are more likely to consider Lincoln, while women prefer Volvo.

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NewsAugust 27, 2013

NADA Meets With GM Board of Directors

In response to an invitation from General Motors Co., the trade organization discussed several pressing industry and dealer issues with the automaker’s 14-member board of directors and management staff in Detroit this month.

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