
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
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F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →The F&I Professor continues his “7 Steps to the Sale” video series by offering a few tips on how salespeople can build their own brand within the dealership.
Read More →Most of the major dealer groups posted big gains in the fourth quarter and for the full-year 2012. One group reached an all-time high of $1,215 in F&I gross profit per retail unit.
Read More →Law firm Hagens Berman files suit against Ford Motor Co, charging the automaker with selling a defective vehicle.
Read More →Dent Wizard’s MINT is a dealership-based cosmetic reconditioning retail program designed to provide a dedicated on-site dealership facility to help generate greater service department profits.
Read More →American Auto Guardian has promoted George Krnich to vice president of claim and risk management. The 25-year automotive services veteran has spent more than 20 years in VSC claims administration.
Read More →As AutoNation preps for its national rebranding, Honda told dealers during the NADA convention what it thinks of the changes.
Read More →During J.D. Power and Associates’ International Automotive Roundtable last week, hints were dropped at what the manufacturer-to-dealer relationship could look like this year.
Read More →Technology can only take the customer experience so far, Mercedes-Benz’s chief executive reminded attendees of the NADA Convention & Expo. He then revealed how a simple survey helped drive positive change for the German automaker.
Read More →How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.
Read More →F&I product and services provider unveils a new F&I protection called TicketProtect. It is designed to provide drivers with financial relief from a variety of non-reckless vehicle citations.
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