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Articles

Curb The Confusion

Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.

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NewsApril 25, 2013

Compli Wins 2013 GRC Technology Innovation Award

Compli Portfolio beat out more than 45 technology solutions to be named winner in the competition for governance, risk and compliance (GRC).

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NewsApril 25, 2013

J.D. Power: Owners Like Fuel-Economy Technologies, In-Vehicle Connectivity

J.D. Power and Associates’ recent study shows that car owners cite technologies that drive fuel economy and smartphone connectivity as features they want in their next vehicle.

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NewsApril 25, 2013

KBB: SAAR Remains Above 15M Units in April

With less than a week left in April, the new-vehicle SAAR remains above 15 million units. If the pace holds, April would mark the sixth consecutive month that the SAAR stays above 15 million units.

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NewsApril 25, 2013

NCM Institute Introduces Management Training

The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.

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NewsApril 25, 2013

California Town Settles Land Dispute With Former Dealer for $1.4M

The former owner of a Montebello, Calif., dealership will receive $1.4 million despite unsuccessfully suiting the city twice over a 2009 land dispute.

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NewsApril 25, 2013

Colorado Legislature Sides With Dealers

The state’s Senate Judiciary Committee voted unanimously to approve a bill that gives dealers more power in their negotiations with manufacturers. The legislation still needs to gain passage by the full legislature.

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NewsApril 25, 2013

Manheim Expands Into Western Canada

Manheim Canada has signed a partnership agreement with Source Auto Auction, a newly created auction facility in Edmonton, Alberta.

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NewsApril 24, 2013

121 Dealers File $50M-Plus Suit Against Carfax

Dealers filed a mass action lawsuit Tuesday against Carfax for monopolizing the market. They claim the quality of the firm’s vehicle history reports is lacking, but dealers also say the exclusive agreements the firm has with OEMs and merchandising sites has forced them to be paying customers.

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NewsApril 23, 2013

Experian Automotive: Hybrid Market Share Grew 41 Percent in 2012

Experian Automotive found that buyers of hybrid vehicles, which make up slightly more than 1 percent of total vehicles in operation, aren't just environmentally conscience, they are 'economically minded" as well.

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NewsApril 23, 2013

J.D. Power, LMC: Replacement Demand Driving Up New-Vehicle Selling Rate in April

Based on the new-vehicle selling rate, J.D. Power and Associates says the industry is on pace to retail 15.4 million units this year. LMC’s forecast remains at 15.9 million units for 2013.

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