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Opinion

ArticlesJanuary 18, 2019

The Antidote to a Down Market May Surprise You

Dealers who invest in AI- and ML-powered digital marketing solutions today will reap the rewards of active-shopper targeting and engagement when the market constricts.

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ArticlesJanuary 17, 2019

Your Pay Plan Is Driving Talent Away

Dealer personnel expert offers three reasons why your outdated, commission-only pay plan is sending your best sales candidates straight to the competition.

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Articlesby Tom HudsonJanuary 14, 2019

Just How Good Are Those Predictions Anyway?

Hudson scores four sets of predictions made by carlaw practitioners at the end of 2017 — including his own.

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ArticlesJanuary 12, 2019

3 Reasons to Believe in Leasing in 2019

Attractive price points, sustained value of off-lease units, and rising interest rates point toward leasing remaining a viable financing option for dealers and customers this year.

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ArticlesJanuary 11, 2019

LGBTQ Car Buyers Are Loyal and Affluent

Top-producing F&I pro has a message for dealers who have failed to embrace the LGBTQ community in their marketing, instore processes, or corporate culture.

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ArticlesJanuary 11, 2019

Opinion: States Lead the Way in Privacy Law

Until a national privacy bill is adopted, auto dealers face a patchwork of standards written in places like California, Colorado, and Vermont — not to mention the European Union.

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ArticlesJanuary 8, 2019

Will the Real Disruptors Please Stand Up?

Headline-grabbing technology is distracting dealers from the trends that are having a real and immediate impact on the productivity of your sales, F&I, and service departments.

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ArticlesDecember 19, 2018

Opinion: Mercedes-Benz Does Facilities Right

In an industry fraught with dealer-factory tension, Mercedes-Benz launched its Autohaus II initiative in cooperation with and in support of its franchisees.

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ArticlesDecember 18, 2018

Opinion: Biweekly Payments Fit a Biweekly World

Expert says affordable payments are the key to dealership success as incentives fall, interest rates rise, and the vast majority of Americans continues to budget around a twice-monthly paycheck.

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ArticlesDecember 7, 2018

Opinion: This Is Why the Fintech Bubble Hasn't Burst

Payment technology expert says dealers and F&I professionals who are waiting for fintechs to go the way of the early-2000s dotcoms shouldn’t hold their breath.

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