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Used Market Gains Speed

New-vehicle sales fell year-over-year for the fifth month in a row in February, making retail deliveries the slowest they’ve been since 2023, according to a CarGurus report.

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ArticlesSeptember 25, 2025

Ways to Improve Customer Experiences

Enhancing loyalty and retention don’t happen on their own.

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Newsby Hannah MitchellSeptember 24, 2025

Another Look at Loyalty

J.D. Power study shows similar erosion to S&P’s research, finding model supply, segment shifts can test allegiance.

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Newsby Hannah MitchellSeptember 15, 2025

Worldwide EV Sales Rise in August

Changing legislation produces mix of outcomes in different regions.

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Newsby Hannah MitchellSeptember 8, 2025

EV Credits Can Be Had Post-Deadline

Stretching of expiring breaks is possible under certain conditions.

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Newsby Hannah MitchellAugust 27, 2025

Car Buying Gets Better Grades

Cox study shows consumers feel better about the process, but some aspects still don’t pass muster.

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Newsby Hannah MitchellAugust 25, 2025

California Dealers Sue Honda JV

State association says direct sales of luxury EV violate franchise law

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Newsby Hannah MitchellAugust 20, 2025

Auto Seat Quality Takes a Hit

Satisfaction down slightly for key feature that can be too technical for many

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Newsby Hannah MitchellAugust 18, 2025

EV Sales Hot in July

Consumers take advantage of expiring tax credits in a rush expected to extend through the quarter.

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Newsby Hannah MitchellAugust 13, 2025

Mitsubishi to Take U.S. Into Higher Gear

The brand aims to increase its footprint here, in part with gallery-style stores.

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Newsby Hannah MitchellAugust 11, 2025

Incentives Spur New-Vehicle Sales

July business brisk despite high prices; EVs move fast ahead of tax break stall.

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