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A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.
Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.
Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.
Universal Lenders announced the launch of the ZERO Down payment program, a new option for car buyers who wish to buy F&I products with no down payment.
Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job security and the burden of new responsibilities.
Kelley Blue Book has introduced a redesigned Dealer Admin Tool as part of a series of enhancements to its dealer- and customer-facing Instant Cash Offer platform.
ADESA partnered with Fiat Chrysler Automobiles to debut the next phase of its Simulcast cloud-based online auction solution at a national meeting of franchised dealers.
An enhanced integration with iRecon will allow dealers using vAuto Provision to manage inventories and reconditioning at the same time, an ‘end-to-end’ process billed as the industry’s first.
PAR North America announced an expansion of its partnership with masterQueue, adding the latter’s skip tracing technology in an effort to increase recovery rates.
Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.
Xtime Text Marketing was designed to offer U.S. dealers who use Xtime Invite a new way to connect with sales and service customers in a timely and legally compliant manner.
General Motors’ Website Choice Program now includes Dealer.com, which offers dealer websites as well a range of digital marketing solutions.
Cox Automotive Rates & Incentives now features automated data input, dynamic transaction templates, and advertised specials, all designed to deliver data faster and with improved accuracy.
Auto/Mate Dealership Systems announced the integration of its dealer management system with the Text2Drive two-way text messaging platform.
AUL Corp.’s new website is part of a multiphase digital strategy executives say will modernize the automotive econtracting experience.
Whether you’re a full-fledged Internet dealer or you’re looking to set up an online strategy, here is a sampling of solutions that ruled the show floor at NADA 2012.
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