September 2019

Stop Keeping F&I Products a Secret

All available research and data suggests car buyers want to research F&I products online. Most say they will be more likely to buy if they can can learn more before they get to the dealership. So why do so few dealer websites offer the information consumers are looking for?

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In This Issue

Developing relationships with F&I customers pays off with greater satisfaction and more repeat business. - Photo by DjelicS via Getty Images

Article

F&I Doesn’t Have to End at Delivery

With the demand for electronic contracting grows the need for F&I to get involved in the transaction earlier. - Illustration by Feodora Chiosea via Getty Images

Article

Econtracting: Slippery Slope or Big Opportunity?

Data mining and targeted marketing can help ensure you will find a buyer for every used unit on your lot. - Photo by marchmeena29 via Getty Images

Article

4 Steps to Maximize Pre-Owned Profits