F&I Dealer of the Year Nomination Period Extended to Aug. 24
Dealership employees, general agents, vendors, finance sources, and F&I product providers are encouraged to nominate their stores and dealer clients for F&I and Showroom's F&I Dealer of the Year award, sponsored by American Financial & Automotive Services Inc.

TORRANCE, Calif. — F&I and Showroom has extended the nomination period for its 2018 F&I Dealer of the Year contest (sponsored by American Financial & Automotive Services Inc.) to Aug. 24. Dealership employees, general agents, vendors, finance sources, and F&I product providers can nominate their dealership or dealer client by clicking here.
Now in its 17th year, the F&I Dealer of the Year and F&I Pacesetters program recognizes operations with highly profitable F&I departments that demonstrate a commitment to regulatory compliance and customer satisfaction. Dealership employees, general agents, vendors, and F&I product providers are encouraged to nominate their stores and dealer clients for the award.
The magazine will first select six finalists, or F&I Pacesetters of the Year. They will be featured in the magazine’s conference issue and recognized during a special awards ceremony at Industry Summit 2018, which is scheduled for Oct. 8–10 at the Caribe Royale Orlando in Orlando, Fla.
At the conclusion of the ceremony, one finalist will be named the 2018 F&I Dealer of the Year. That operation will appear on the cover of F&I and Showroom’s December 2018 issue, which will feature an extended profile on the winning organization.
To nominate a dealership or dealer group, fill out the contest’s nomination form as completely as possible. List any and all awards or certifications earned by the dealership and its F&I team, as well as describe in detail the process followed by the operation’s F&I staffers. Be sure to note whether the dealership or group employs any special compliance process, such as the National Automobile Dealers Association’s Fair Credit Compliance Policy & Program, or has updated its sales and F&I processes to address new buying habits or to improve the customer experience.
Consumer ratings on DealerRater, Yelp, Google, and Facebook are also considered during the judging process, as well as an operation’s standing with the Better Business Bureau.
For more information or to nominate a dealership or dealer group, click here.
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →