NADA Extends Dealership Workforce Study Deadline
Dealerships can sign up to participate in the study, which compares dealership data on a regional and national basis, through April 30.
MCLEAN, Va. — The deadline for members of the National Automobile Dealers Association (NADA) and American Truck Dealers (ATD) to participate in the 2013 Dealership Workforce Study has been extended to April 30.
The study, which was launched last year by NADA University in partnership with DeltaTrends, allows dealers to enroll through a secure web-based portal. When the study is completed and analyzed by a Northwood University team, each participating dealer will receive a complimentary individualized report comparing his or her own dealership’s compensation, retention and turnover, and employee benefits data against data aggregated on a regional and national basis.
Participants may also purchase an individualized enhanced report, which further compares their dealership’s data against data for their franchise and state.
“Dealers who took part in the study last year are overwhelmingly telling us that the level of detail offered in these individualized reports is already helping them to improve their workforce management for the long term,” said 2013 NADA Chairman David Westcott.
In addition to the individualized reports, a full Dealership Workforce Study Industry Report will also be provided to all participants at no additional charge. Produced in partnership with Northwood University, the Industry Report vastly improves and expands the association’s former biennial compensation study by capturing, analyzing and tabulating dealership workforce data for every region of the United States. It provides position-specific data on retention, tenure and turnover, as well as health and retirement benefits and hours of operation.
“The individualized data gives dealers a much clearer picture of how they’re doing against their competition — and the entire industry — in terms of attracting and retaining top talent,” said A. Loy Todd Jr., president and general counsel of the Nebraska New Car and Truck Dealers Association and outgoing chairman of ATAE.
In addition to workforce data in the Industry Report, the breakouts of nine U.S. regions include a “happiness” index, produced by the Gallup organization, to help develop connections and draw conclusions relative to productivity and economic growth based on a variety of “well-being” factors in each region.
To participate in the study, visit www.nadaworkforcestudy.com.
More F&I

Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
Read More →
Amplify 2026 Billed as Turning Innovation Into Results
Reynolds and Reynolds says its annual retail summit will connect dealers with practical strategies, peer insight, and technology-driven ideas.
Read More →
Own Your Outcome: F&I in the Digital Customer Journey
Finance has historically been the last step in the car-buying process, but it doesn’t have to be. The customer’s journey starts long before they arrive at the dealership, and so should F&I’s involvement.
Read More →
Tariffs Could Raise Insurance Premiums
As U.S. import tariffs affect repair costs, consumers might find it more affordable to replace a damaged vehicle, according to recent Insurify tariff analysis.
Read More →
Smaller Loans, Longer Terms
The youngest generation of car buyers is more likely to finance less expensive vehicles, more than half of generation Z consumers borrowing less than $25,000.
Read More →
New Lifetime Battery F&I Product Meant to Drive Dealer Traffic
EFG Cos. offering is intended to create lifetime auto dealer engagement with customers.
Read More →
The Psychology Behind Menus That Increase Add-On Sales
There is a science to crafting a menu that gives customers confidence in the choices presented, and moving the process outside the F&I office can further boost results.
Read More →
Why Your F&I PVR Is Misleading You
Here’s a handy checklist of the numbers to track in 2026 instead.
Read More →
Auto Consumer Anxiety Presents Opportunity
A survey of U.S. drivers found the majority are concerned about finances and the economy, but those fears make many ready to buy vehicle-protection products.
Read More →
Humble and Hungry: 12 Rules for an F&I Life
Dustin Gingerich, with a decade in the F&I business under his belt, shares his thoughts on leadership, building trust with customers, and the importance of learning and innovation.
Read More →