Ohio AG Charges BHPH Dealer With Consumer Law Violations
An Ohio buy-here, pay-here dealer is charged with failing to provide consumers with dated receipts listing the terms of the sale, as well as failing to apply for a certificate of title within 30 days of selling a vehicle.
COLUMBUS, Ohio — Ohio Attorney General Mike DeWine filed a lawsuit against Dads Car Lot Inc. and its owners, William D. Taylor, Sr. and Gary Jones. The lawsuit charges the Pickerington used-car dealer with multiple violations of Ohio’s consumer laws.
Filed in Franklin Count Court of Common Please, the lawsuit charges Dads Car Lot with violations of the Consumer Sales Practices Act for failing to provide consumers with dated receipts listing the terms of the sale. It also charges the operation with violating the Certificate of Motor Vehicle Title Act for failing to apply for a certificate of title within 30 days of selling a vehicle.
“Buying a car is a major purchase for most consumers and they rightly expect to be treated fairly according to the law,” DeWine said. “Businesses must fulfill their promises to consumers, and if they don’t, we will take action.”
The Ohio Attorney General's Office received dozens of consumer complaints against Dads Car Lot. In their complaints, consumers cited problems with certificates of title, repossessions, misrepresentations, and repairs and services. To resolve title complaints, the office provided more than $9,000 in consumer restitution through the Title Defect Rescission Fund.
The lawsuit seeks permanent injunctive relief, civil penalties and full reimbursement to the Title Defect Rescission Fund.
More F&I

AI: Facilitator, Not Fixer, in F&I
The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.
Read More →
Modern Technology Objection Handling
In this video, Trent White shares how to confidently handle technology-based objections by helping customers understand the value of protection, even with modern vehicle technology.
Read More →
Consistency at Scale: Driving F&I Performance
With 75 rooftops across the Sunshine State, Morgan Auto Group has proven to Floridians that it knows a thing or two about driving performance in a competitive market. But it didn’t start at the top.
Read More →
Gitty Up on GAP
The foundational finance-and-insurance product hasn’t kept up with the latest conditions for auto dealers. Is the time ripe?
Read More →
How AI-Powered Coaching Is Transforming F&I Performance
See how AI-powered coaching can turn F&I customer conversations into actionable insights that support compliance, performance and profitability
Read More →
Sell Value, Build Trust
In this video, Trent White explains why selling on value, not fear, builds lasting customer trust, reduces cancellations, and drives long-term success.
Read More →
F&I Sales Give Dealers First-Half Lift
Product business shored up total profits to avoid an overall revenue tanking as product penetrations held steady, StoneEagle reported.
Read More →
Targeted Training Drives Results
Today’s technology, instead of threatening F&I managers, can actually make them better, according to an industry veteran who’s watched market setbacks roil the unprepared.
Read More →
Double the Change, Double the Chance
When an F&I manager gets a customer refusal, it’s a wise move to tweak more than one thing in the product offering.
Read More →
Just Do It
F&I managers need training, but instead of resisting application or expecting perfection, they should improve by simply acting on what they learn.
Read More →