NCM Institute Introduces Management Training
The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.
The new courses offer focused training on the effective management of parts and accessories, the collision center and express service. The training will be available starting in May.
PartProtection, a new company, is rolling out new coverage for OEM parts that can be sold in the service drive. The product is backed by A.M. Best A-rate insurance carriers.
The acquisition is expected to make it easier for dealers and consumers to sell, source and purchaase a wide variety of parts on eBay Motors.
Customers enrolled in dealer loyalty programs not only visit more, they spend and buy more cars, MediaTrac's new study concludes.
Retail automotive industry veteran Ron Fortt announced the launch of Automotive Retail Solutions, an independent consulting and training company providing products and services to the automotive industry.
Mazda North American Operations announced the launch of the "MyMazda" service app for Android-compatible devices.
DMEautomotive’s latest white paper revealed that the aging customer base is significantly favoring aftermarket chains' service profits while threatening those of new-car dealerships.
Auto Point Inc. and TimeHighway.com announced a partnership to give service customers the ability to schedule an appointment 24 hours a day, 7 days a week from their computers or mobile devices.
Fixed-ops expert opens his four-part series on establishing a sales process for parts and service with a primer on what considerations need to be made.
MPi’s EDGE WorldClass PORTAL takes the company’s Know Your Vehicle Report and generates personalized web pages that include detailed service recommendations, photos, videos and diagnostics.
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