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F&I

ArticlesNovember 29, 2018

What Happens When You Combine F&I and Desking?

There is much the sales team can do to reduce customers’ wait time and create more opportunities for F&I, but clear instructions and expectations are critical to the success of any attempt to change your dealership’s deeply entrenched processes.

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ArticlesNovember 29, 2018

Learn to Listen and Listen to Learn

F&I pro offers a four-step process for dropping the bad habits your customers hate and building an experience that feels more like a productive conversation than a sales pitch.

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Newsby StaffNovember 27, 2018

Assurant Launches Monthly Service Contract

Assurant Resource Automotive now offers a pay-as-you-go edition of its Mechanic 2.0 vehicle service contract.

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Newsby StaffNovember 27, 2018

CareGard Adds 10 New Employees

CareGard Warranty Services is staffing up due to ‘exponential growth’ in advance of the company’s 25th anniversary.

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Newsby StaffNovember 21, 2018

Bobit Business Media Sold to Private Equity Firm

Gemspring Capital has acquired Bobit Business Media, home of Agent Entrepreneur, Auto Dealer Today, F&I and Showroom, and P&A magazines.

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Newsby StaffNovember 15, 2018

Line\5 Integrates With F&I Express

Line\5 has joined F&I Express’s 160-plus-member network of aftermarket sales providers.

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ArticlesNovember 15, 2018

Opinion: GM’s New Warranty May Hurt, Not Help, Dealers

General Motors’ extended bumper-to-bumper warranty would appear to benefit all sides, but dealers should consider alternatives to maximize profits — and control.

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Newsby StaffNovember 13, 2018

Harness Joins Dent Wizard in VP Role

Dave Harness has joined Dent Wizard as the company’s new vice president of information technology.

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Articlesby Tariq KamalNovember 8, 2018

Q&A: What Is the Future of F&I?

Software experts Jason Barrie and Marie Knight share advice for dealers and F&I professionals seeking new ways to drive production and enhance customer service in a department whose future is difficult to predict.

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Newsby StaffNovember 8, 2018

EFG: Dealers Need Bridge From F&I to Service

EFG Companies’ John Pappanastos has offered new commentary on the relationship between finance and service, including the need for full integration to maintain dealer and agency revenue.

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