
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →Annualized net losses for prime auto loan ABS declined on a monthly basis in October, while subprime losses rose 32 basis points to 9.61%, according to the ratings agency. Subprime ANL, however, remain within levels recorded earlier this year.
Read More →The more than 1,000 credit unions using CU Direct’s CUDL Lending Platform have generated one million loans year to date, surpassing Ally Bank in loans originated this year.
Read More →The department’s rule to extend mandatory overtime pay was set to take effect this Thursday. It is now on hold after a federal judge agreed last week with 21 states and more than 50 business groups that the rule was unlawful and granted their motion for a nationwide injunction.
Read More →For the car segment, wholesale values decreased by 0.56% last week, an improvement over the 0.62% decrease the segment realized the week before. On the truck front, wholesale values decreased by 0.31%, less than the prior week’s depreciation rate of 0.59%.
Read More →Although transaction times at dealerships are improving, there are still roadblocks in the process that are holding dealerships back from reliably achieving transactions times below the one- and two-hour mark, according to a survey fielded by eLend Solutions.
Read More →The good news, according to Edmunds.com, is the industry is on pace to top last year's record new-vehicle sales total. The bad news, the firm noted in a separate release, is car buyers are rolling over negative equity from their trade-ins in record numbers.
Read More →F&I product provider Mechanical Breakdown Protection Inc. (MBPI) is now plugged into the Provider Exchange Network as part of an integration pact the two companies announced this week.
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In his new role, Warren Miller will drive sales and processes, maintain current customer satisfaction and facilitate long-term relationships with automotive dealerships, CPAs and partners.
Read More →The average age of light-duty vehicles on U.S. roadways increased to 11.6 years this year. Vehicle registrations also climbed 2.4% from a year ago to 264 million, according to IHS Markit.
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The NADA Used Car Guide issued a report that examines retention performance for 33 all-new or redesigned mainstream and luxury models. Leading the list were the 2016 Toyota Tacoma, Honda Pilot and Volvo XC90.
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