Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
MENU
SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →
The winner and finalists of this year’s program will be selected by a panel of faculty members from The Tauber Institute for Global Operations.
Read More →In his new role, Poppe will oversee all aspects of portfolio management. He will also play a key role in the company's originations and collections strategy.
Read More →
During the National Association of Minority Automobile Dealers conference in Florida, Manheim and AutoTrader.com presented the association’s first-ever innovation award to Steve Ewing, president and CEO of Wade Ford.
Read More →Voted a 2013 Best in Class trainer, Ron Reahard will lead a session at this year’s Industry Summit on converting customers to dealership financing. He will also outline a front-end process designed to keep the F&I office in the financing game.
Read More →Whether you believe it or not, most rules and regulations weren’t designed to make your life miserable. The magazine’s resident compliance expert says we can only blame ourselves.
Read More →
The percentage of older vehicles on the road has reached its highest level since 2009, and the average age of vehicles on the road is expected to keep rising.
Read More →
Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.
Read More →
The Father of the F&I menu lays out a four-step process for converting the cash customer. He even throws in a technique for selling a VSC to those who refuse to convert.
Read More →
The auto finance industry broke new ground in several reporting categories in the first quarter. But not all records are meant to be broken.
Read More →
Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.
Read More →