
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
Read More →Lacour, who has nearly 50 years of industry experience, will provide consultancy and guidance to the company.
Read More →After private labeling MediaTrac's prepaid maintenance program, Honda Cars of Boston reports that 40 percent of lease customers are opting for the plan.
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The magazine’s F&I expert says it’s time to stop complaining about the Internet, and offers a four-step process for turning the Internet into an ally of the F&I office.
Read More →March’s retail SAAR should match February’s 12.1 million-unit reading, J.D. Power and LMC Automotive reported this week. The two firms also spot a stretching of loan terms, with 72-month or longer loans now at record levels.
Read More →In a party line vote, the Senate Banking Committee approved the nomination of Richard Cordray to his five-year term as director.
Read More →In Tesla’s fight to open retail locations across the U.S. market, another state has backed down from fighting the electric-carmaker’s business model.
Read More →Westlake Financial Services has partnered with Primeritus Financial Services to improve its portfolio by lowering losses and increasing recovery, according to Westlake President Ian Anderson.
Read More →The 48-rooftop dealer group promotes Rourk Kemp to CFO. He joined the company in May 2009 as controller, a role he maintained until August 2011 when he was named vice president of finance.
Read More →The provider of vehicle protection plans promotes Lance Summey, the company’s 2011 Rookie of the Year Award winner. He will oversee business development throughout Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia.
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Nothing is guaranteed when playing the online image game. But dealers say the rewards are worth the trouble.
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