Articles
Trust Is Personal
Technology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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SEARCHMENUSEARCHTechnology, no matter how efficient, can’t replace what the human F&I manager can do, which is to bridge the divide between cyberspace and the in-store experience.
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United Development Systems’ Gerry Gould provides a nice pep talk to those in the box, reminding F&I producers everywhere that the spotlight goes on the minute you step out of your office.
Read More →According to a report from The Wall Street Journal, the Chrysler Group could pen a deal with Banco Santander in the next couple of weeks.
Read More →The Next Up’s retail sales process (RSP), based on cloud-based technology, paves the way for additional mobile and geo-targeting features for 2013.
Read More →Compliance Guide — Servicemembers Civil Relief Act by James Chareq is now available. The guide is being published as part of The CARLAW Compliance Series.
Read More →Auto Financial Group announces new credit union signings for its balloon loan program, which includes residual value insurance for finance sources, among other features.
Read More →The office manager of an Iowa dealership will face 41 months in federal prison for embezzling $1.4 million from his former employer, Granger Motors.
Read More →New-vehicle registrations were up 25.3 percent in 2012 vs. the year prior, according to the state’s dealer group. The increase in new-vehicle sales outpaced gains made nationally.
Read More →Fifteen percent of a successful sale is due to product knowledge, while 80 percent is due to a salesperson’s ability to connect with his or her customer. The F&I Professor breaks down a process for the meet and greet to help drive a better customer connection.
Read More →The vehicle information site said a 1 percent uptick in auction sales volume last year could signal the end of the used-vehicle shortage.
Read More →It's an efficiency tool and a compliance tool all wrapped into one. But when should an F&I manager introduce the F&I menu? The F&I Professor provides his answer in F&I's Tip of the Week.
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