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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Law firm Hagens Berman files suit against Ford Motor Co, charging the automaker with selling a defective vehicle.
Read More →Dent Wizard’s MINT is a dealership-based cosmetic reconditioning retail program designed to provide a dedicated on-site dealership facility to help generate greater service department profits.
Read More →American Auto Guardian has promoted George Krnich to vice president of claim and risk management. The 25-year automotive services veteran has spent more than 20 years in VSC claims administration.
Read More →As AutoNation preps for its national rebranding, Honda told dealers during the NADA convention what it thinks of the changes.
Read More →During J.D. Power and Associates’ International Automotive Roundtable last week, hints were dropped at what the manufacturer-to-dealer relationship could look like this year.
Read More →Technology can only take the customer experience so far, Mercedes-Benz’s chief executive reminded attendees of the NADA Convention & Expo. He then revealed how a simple survey helped drive positive change for the German automaker.
Read More →How do you respond to customers who say they’ve never been in an accident and don’t need GAP? United Development Systems' Gerry Gould has the answer in F&I’s Tip of the Week.
Read More →F&I product and services provider unveils a new F&I protection called TicketProtect. It is designed to provide drivers with financial relief from a variety of non-reckless vehicle citations.
Read More →The dent-and-ding company has added windshield and wheel repair to its Ding Shield Preferred offering. All repairs will be done at the dealership’s location by Dent Wizard and Safelite AutoGlass technicians.
Read More →AUL is working with AAA Mid-Atlantic on a vehicle service contract that will combine AAA Roadside Assistance with mechanical breakdown protection.
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