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In this video, Trent White explains how understanding your people’s 'why' is a key leadership responsibility of F&I professionals and how that mindset drives dealership engagement, trust and performance.
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How we interact with our co-workers and the customers in the F&I office can have a significant impact on our relationships, our effectiveness, the perception of us by others, our outcomes, and our income.
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Acquisition adds complementary product portfolio to Protective's asset protection division.
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Inventory shortages have vehicle lessees re-evaluating their end-of-lease options.
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Raising the F&I acumen of all managers associated with sales is a smart move.
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With the proper strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for new and used vehicles in 2022.
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Reinsurance specialist selected as association’s newest national corporate partner.
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Don’t let your current success allow complacency to creep into your chain of accountability or your training and development efforts within your dealership.
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An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.
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F&I training experts offer five suggestions to elevate the F&I customer experience.
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Acquisition adds complementary portfolio to Asset Protection Division.
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