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COVID-19 Market Update

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F&I

Article

How Big Is the Gap?

With dealers and lenders scrambling to offer payment relief to consumers in the wake of the...

With dealers and lenders scrambling to offer payment relief to consumers in the wake of the coronavirus pandemic, they need to pay attention to the effect it may have on a potential GAP claim.

Video

Is It Really a Good Car?

What I mean by that is that often times, when we present our vehicle service contract, the...

What I mean by that is that often times, when we present our vehicle service contract, the customer will give us the "It's a good car" objection. Tune into this Tip of the Week with Ritch Wheeler of American Financial's F&I University.

Video

Tip of the Week: Are You An Early Riser?

How early do you get out of your office and engage the customer? Top F&I managers know that the...

How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.

Article

Stand Tall, Stand Together

The world has changed over the last few months with COVID-19, and we’re all going to have to...

The world has changed over the last few months with COVID-19, and we’re all going to have to find our new normal. To do so, we all must stand tall and stand together.

Article

Conquering the Coronavirus

By connecting with the customer and your team, you have the opportunity to make your paycheck...

By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.