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Reframing F&I
Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.
Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.
How early do you get out of your office and engage the customer? Top F&I managers know that the sooner they engage the customer, the better. Tune in to this Tip of the Week with John Tabar of UDS.
Returns reach more than $50 million for 2020.
What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!
If your paycheck could use a tune-up, my suggestion is to go where you get your vehicle tuned up ... your service department. Tune in to this Tip of the Week with John Tabar from UDS.
In a previous tip, Dwayne Wiggins from the Automotive Training Academy discussed two F&I saboteurs that reside in the overall sales process. Idle time for the customer and rushing through the process to accommodate a false time expectation. Unfortunately, those are not the only ones that may be negatively impacting the customer experience. Here are 3 additional saboteurs to be on the lookout for.
Have you heard of the 80/20 Rule? I bet you have, but you may be wondering what to do with the other 80% of your time. John Tabar from UDS offers some suggestions in this F&I Tip of the Week.
Buckle continues to champion for gig drivers by utilizing non-traditional data sources from TNEDICCA to fairly underwrite comprehensive auto policies at better rates.
Crisis management planning seems like a foreboding and thankless task to many business owners and managers, but 2020 taught us that we need a crisis management plan.
Do you believe in your products or do you just sell them? It's a fair question. Here's another question that will help you find out ... What products are you currently enrolled in to protect your own personal vehicle? If the answer is none, that might be an indication that you are not a true believer after all. UDS' John Tabar encourages you to believe in the products you are selling to help the customer believe in their value.
In his new role, Shaw will focus on the management and growth of Dent Wizard’s WTD program.
Product knowledge does not always translate to product understanding by the customer, so don't assume they are already aware of the features and benefits your product offers. John Tabar from UDS here with this F&I Tip of the Week.
On Feb. 22, Spectrum Automotive Holding’s James Polley will deliver a presentation on agency acquisitions.
Fast-growing F&I service provider/administrator to provide comprehensive identity protection product including fraud prevention for customers nationwide.
Line\5’s Jennifer Richter will delivered a presentation on solutions to raise your PVR and PEN.
More than 160 dealers, agents, and industry executives took part in the inaugural West Coast Compliance Summit, one of three concurrent events featured at Industry Summit 2016. And more than 80 of them successfully completed the event’s compliance certification component.
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