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US Equity Advantage’s CRM administrator, Carl Moore, has earned national recognition as a BPM-certified online business analyst.
Despite headwinds threatening dealership profitability, Kerrigan Advisors’ first-quarter report indicates 2019 is trending toward another 200-plus transaction year for the auto retail buy/sell market.
Sagent Lending Technologies announced an enhancement of its identity-management and fraud-detection capabilities credited to a new collaboration with Experian.
Radiant Ride’s new SMART cosmetic service agreement program was designed to drive service and sales retention while offering customers a high-value interior and exterior protection product.
Protective Asset Protection analysts say GAP claim payouts rose by 19.5% for new vehicles and an astounding 95% for used vehicles between 2014 and 2018.
Group 1 Automotive has launched AcceleRide, a fully online buying process that includes vehicle configuration, trade-in valuation, and financing options, at 79 U.S. dealerships.
A new solution from CoreLogic Credco was designed to help auto dealers efficiently prequalify potential customers via soft-pull credit reports and scores from all three national credit bureaus.
National Auto Care has named 30-year finance industry executive Laura Clark as the company’s new chief financial officer.
A recent dealership visit proved to UDS’s John Tabar that opportunities for F&I product sales are lost when too many assumptions are made. The cure is maintaining your enthusiasm and not shortcutting your process — or your customer. Face your next challenging deal head-on with this motivational Tip of the Week.
A new AUL-branded single-source menu platform is the product of a collaboration between the F&I products provider and Vision Dealer Solutions.
If every car you sell is a good car, and every customer knows it, what hope do you have of selling the service contract? Plenty, says American Financial’s Dwayne Wiggins, and the 99.9% close is a great way to start. Arm yourself with a compelling and unflinchingly honest response to a frequently heard objection in this time-tested Tip of the Week.
Taking ownership of your own performance and that of those around you is a proven path to success in any field. For F&I managers, it’s a concrete step toward higher production and career advancement.
Universal Lenders and the ZERO Plan have added enhanced volume-based fees in an effort to reduce costs and improve refund terms for its largest dealer clients.
You need to be real to close the deal, and your tired word-tracks aren’t helping. Trainer shares a reliable three-part process you can try the next time an F&I customer goes off-script.
A new partnership between Dent Wizard and Team Penske will put the F&I product provider’s logo on the No. 12 Ford Mustang driven by Ryan Blaney in two upcoming NASCAR races.
More than 160 dealers, agents, and industry executives took part in the inaugural West Coast Compliance Summit, one of three concurrent events featured at Industry Summit 2016. And more than 80 of them successfully completed the event’s compliance certification component.
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