FI showroom red and grey logo
MenuMENU
SearchSEARCH

GM Selects DealerTrack to Provide Integrated Dealer Management Systems

Arkona Inc., a subsidiary of auto retail software maker DealerTrack Holdings Inc., announced that it has signed a multi-year contract with General Motors Corporation to offer Integrated Dealer Management Systems (IDMS) to GM's nearly 6,700 franchised dealers in the U.S.

by Staff
June 30, 2008
2 min to read


LAKE SUCCESS, N.Y. -- Arkona Inc., a subsidiary of auto retail software maker DealerTrack Holdings Inc., announced that it has signed a multi-year contract with General Motors Corporation to offer Integrated Dealer Management Systems (IDMS) on behalf of GM to its nearly 6,700 franchised dealers in the U.S.


With the signing of this contract, which is effective immediately, DealerTrack becomes one of only four DMS systems providers endorsed under General Motors' IDMS program. Financial terms of the agreement were not disclosed.

Ad Loading...


"We are pleased to welcome DealerTrack to our IDMS program, and to recommend the DealerTrack Arkona DMS to our dealers," said Bill Powell, vice president of industry-dealer affairs at GM. "The IDMS program provides our dealers a solution to integrate and more efficiently manage all aspects of dealership operations, including vehicle sales and inventory, parts and service, accounting, human resources and payroll, and contact management."



"We are delighted to be chosen by GM as an endorsed DMS provider as part of its IDMS technology initiative," said Mark O'Neil, chairman and chief executive of DealerTrack. "This is another key milestone for DealerTrack, which recently signed its 1,000th DMS customer. This agreement opens up a wide range of growth opportunities for DealerTrack, including driving incremental sales of the DealerTrack Arkona DMS to GM dealers. We are excited to partner with GM and to offer their dealers a comprehensive and cost-effective web-based solution."


DealerTrack's systems enable dealers to submit credit applications, compare financing and leasing options, sell insurance and accessories, and execute contracts electronically, among other things.


Topics:Digital

More Digital

Mechanic's hand on digtial device screen next to a car
Digital•October 30, 2026

Fixed-Ops Automation Can Help Dealerships Stand Out

Technology turns everyday service repairs into lasting customer loyalty and dealer profitability.

Read More →
LIght trails with nighttime cityscape in background
Digital•October 26, 2026

AI and the Auto Dealer

These are risks you can’t ignore as the technology becomes more and more of a presence in the auto retail environment.

Read More →
Four people sitting at desk with various phones and laptops. Bar graph pictured on computer.
Digital•by Lauren Lawrence•October 26, 2026

Data Drives Success

Dealerships that make decisions based on data rather than gut instinct or experience have a leg up on their competitors, according to a recent survey.

Read More →
Ad Loading...
Laptop computer on a desk with a notepad and pen next to it and a whiteboard in the background
Digital•by Rick McCormick•October 15, 2026

AI: Facilitator, Not Fixer, in F&I

The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.

Read More →
Person at laptop with green-colored code on the screen
Digital•by Hannah Mitchell•October 5, 2026

Simple But Effective Hacking Surges

Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.

Read More →
Mechanic's hand working in car engine
Digital•September 10, 2026

The Future of Car Dealerships

Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.

Read More →
Ad Loading...
newspaper advertisement circled in pink, Turn Listings into Leads, F&I and Showroom
Digital•by Lauren Lawrence•August 5, 2026

Structure Leads to Optimized Auto Listings

As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.

Read More →
Photo of two businessmen shaking hands next to a white car in a showroom
Digital•by Hannah Mitchell•August 3, 2026

Real Intelligence

AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.

Read More →
Photo of man's hand on laptop keyboard on a desk
Digital•by Staff•June 16, 2026

Zurich Launches Advisor IQ for F&I Manager Coaching

The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.

Read More →
Ad Loading...
Adapting to Digital For a convenient and trustworthy experience, F&I and Showroom
Digital•June 1, 2026

F&I in the Digital Age

Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.

Read More →