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Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Consumers took full blame for their credit problems in a new poll conducted by the National Foundation for Credit Counseling. The organization responded with 12 steps consumers can follow to right their credit ship — advice dealers can pass along to their customers.
Read More →Compact, subcompact and pickup segments will push industry up 6.6 percent over 2012, Polk predicts. The firm also says the industry will return to the 16 million-unit level by 2015.
Read More →The national average for service-contract penetration stands between 30 and 40 percent, which means about 65 percent of customers are denying the product. So, who’s making the right decision? United Car Care’s John Vecchioni weighs in.
Read More →Franchised dealers could grab as much as 40 percent of the used-car market in 2013. The segment was on pace in December to sell 15 million units for the year.
Read More →TrueCar says the industry is on pace to sell more than 1.37 million units this month, which would put the SAAR at 15.6 million units.
Read More →Reuters reported on Dec. 24 that the Carlyle Group and KKR & Co. LP have emerged as the lead bidders for Reynolds and Reynolds Co. The deal could be worth $5 billion.
Read More →CNW Research believes the industry could return to the 16 million-unit level next year. What happens in Washington, D.C., will determine whether that prediction is realized.
Read More →The bipartisan bill that would eliminate the requirement that new-car dealers keep an insurance booklet on hand or face a hefty fine is headed to President Obama for his signature. The bill was approved by the U.S. Senate on Dec. 21.
Read More →The two companies aim to deliver intensive F&I process training beginning next month at NAE's Cleveland training center.
Read More →Safe-Guard Products International changed hands today, with the F&I product provider announcing that it has been acquired by Goldman Sachs from H.I.G. Capital.
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