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Connection Drives Consideration
Convenience and safety are top priorities for American drivers when it comes to connected vehicles and the services they expect with their next car.
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SEARCHMENUSEARCHConvenience and safety are top priorities for American drivers when it comes to connected vehicles and the services they expect with their next car.
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A new report shows how service departments can maximize their profitability through efficiency, productivity and the right tools in technicians' hands.
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Mass-market brand vehicle seats are outpacing luxury versions when it comes to customer satisfaction, according JD Power research.
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Participants in a U.S.-Canada discussion tallied the costs and compiled a list of remedies, including preservation of the North American trade agreement that the U.S. recently declined to renew.
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As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.
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The Norm Reeves group of stores had owned the three rooftops in the greater Dallas-Fort Worth metro area that now operate under a homegrown group’s signature.
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Mainstream vehicle owners who bought a car seven years ago are likely to have positive equity when trading in for a new vehicle, according to second-quarter Edmunds data.
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Since finance-and-insurance was added to the auto dealership, most stores’ F&I teams have been separated from sales like a car’s trunk is separated from the engine. It doesn’t have to – and shouldn’t – be that way.
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A midyear study found that stores can do a better job of converting both inbound and outbound calls into customer appointments for increased sales.
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The automaker announced partnerships with several technology industry leaders to pursue an ambitious plan for integrating AI into its manufacturing and well beyond automotive.
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Sales and service departments have the highest annual dealership turnover rates, according to a new industry report, costing money and time that could be better spent elsewhere.
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