FI showroom red and grey logo
MenuMENU
SearchSEARCH

MBFS Accepts More Than $50 Million in Mobile Payments

Mercedes-Benz Financial Services (MBFS) announced it has received more than $50 million in payments via mobile channels since introducing its iPhone app more than two years ago.

by Staff
January 24, 2012
2 min to read


NEW YORK, NY – Mercedes-Benz Financial Services (MBFS) announced it has received more than $50 million in payments via mobile channels since introducing its iPhone app more than two years ago.

“A significant portion of our customer base quickly adopted mobile technology as a preferred method of making payments and communicating with us,” said Michael Kanzleiter, senior marketing manager for MBFS.

Ad Loading...

The company’s mobile payment channels, including the apps for iPhone and iPad and the mobile website, experienced a 127 percent growth rate in 2011, reflecting customers’ rapid adoption and the growing acceptance of doing business via mobile channels, according to the company. Nearly 40 percent of MBFS’ total retail portfolio of 511,000 customers manage their accounts with MBFS online, self-service methods, the My MBFS app, and the mobile website.

Kanzleiter added that MBFS is enhancing the existing app for the iPhone and iPad, enabling customers to obtain monthly payment estimates on new Mercedes-Benz vehicles. The update will even allow users to request a quote from a local dealer. Customers will select their Mercedes-Benz model, choose a retail or lease product and term, and the app will provide general payment information. Customers also can provide an email address and phone number to request additional information from a local dealer.

In October 2009, MBFS became the first captive auto finance company to introduce a consumer app for the iPhone that allowed its customers to make monthly payments. That was followed in early 2010 with the launch of a mobile version of mbfs.com, accessible from all smart phone devices and capable of accepting monthly payments on loans and leases. In 2011, the first full year that both mobile channels were available, the company received $38 million in payments.

In mid-2010, MBFS adapted the consumer-oriented Apple iPad to a business application by making the MBFS existing dealer portal, MB Advantage, available on the iPad for more than 350 Mercedes-Benz dealerships in the U.S.

For more information, visit www.mbfs.com.

More Digital

Laptop computer on a desk with a notepad and pen next to it and a whiteboard in the background
Digital•by Rick McCormick•October 15, 2026

AI: Facilitator, Not Fixer, in F&I

The dealerships that thrive in the years ahead will be those that embrace technology while continuing to invest in the people who make customer interactions count.

Read More →
Person at laptop with green-colored code on the screen
Digital•by Hannah Mitchell•October 5, 2026

Simple But Effective Hacking Surges

Data from the past year at U.S. auto dealerships finds that email and identity phishing are growing threat sources that can dispense with malware by exploiting trust.

Read More →
Mechanic's hand working in car engine
Digital•September 10, 2026

The Future of Car Dealerships

Artificial intelligence is reshaping the service-drive experience and will help retailers stay competitive.

Read More →
Ad Loading...
newspaper advertisement circled in pink, Turn Listings into Leads, F&I and Showroom
Digital•by Lauren Lawrence•August 5, 2026

Structure Leads to Optimized Auto Listings

As the average car-buying journey has shifted to a blend of digital and retail, a dealership’s vehicle listings must be optimized to answer shoppers’ questions clearly and accurately.

Read More →
Photo of two businessmen shaking hands next to a white car in a showroom
Digital•by Hannah Mitchell•August 3, 2026

Real Intelligence

AI, though it presents many opportunities for productivity, efficiency and more, isn’t a one-for-one stand-in for people. It can augment human capital but not replace it altogether.

Read More →
Photo of man's hand on laptop keyboard on a desk
Digital•by Staff•June 16, 2026

Zurich Launches Advisor IQ for F&I Manager Coaching

The new platform uses real transaction data and artificial intelligence-driven insights to help car dealerships improve consistency and performance.

Read More →
Ad Loading...
Adapting to Digital For a convenient and trustworthy experience, F&I and Showroom
Digital•June 1, 2026

F&I in the Digital Age

Digital retailing has not made the F&I manager obsolete. If anything, it has revealed how valuable the role can become when technology is used correctly.

Read More →
Hands holding phone over graphic.
Digital•by Lauren Lawrence•May 27, 2026

Need for Speed: EV Apps Lack Consistency

Fifty-five percent of surveyed EV owners said their mobile applications had a major or moderate impact on their purchasing decisions, but connectivity issues remain a problem.

Read More →
Light 'trail' to illustrate the idea of a digital trail
Digital•by Gil Van Over•May 18, 2026

Four Keys to Your Digital Trail Defense

Federal regulators are cracking down on hidden fees. This protective measure could mean the difference between winning and losing a lawsuit or surviving a duel with the Dark Side.

Read More →
Ad Loading...
Hyundai Motor Group Tech Talent Forum 2026 September 17-18 San Jose, California. background of starry night
Digital•by Lauren Lawrence•April 20, 2026

Hyundai Hosts Tech Talent Forum

Technology leaders from Hyundai Motor Group will have open discussions at the inaugural HMG Tech Talent Forum on topics ranging from autonomous driving to 'smart' manufacturing.

Read More →