Articles
Curb The Confusion
Talk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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SEARCHMENUSEARCHTalk to F&I customers like you’d talk to a friend, without industry lingo or sales-like questions, and use hard proof to show, not tell, them about a need.
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Protection plan administrator Maximus Auto Group has released an app that allows its customers to view and manage their contracts, file a new claim, contact a rep and more. The company has also expanded its digital platform to include online claim filing.
Read More →Given the many changes taking place in the F&I field, the AFIP’s executive director says a little self-inspection is in order if you hope to win the F&I trifecta.
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A Q&A with Warren Buffett and Larry Van Tuyl headlined the 2015 NADA/J.D. Power Automotive Forum, where the two executives discussed the direction of the nation’s fourth-largest dealer group post-acquisition.
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The father of the F&I menu is back, and he has a message for companies claiming to have developed the next big thing for F&I.
Read More →Industry veteran and compliance expert Bob Harkins will serve as vice president of training for American Guardian's AGWS University.
Read More →Decreases in gas prices and finance charges related to auto loans fueled the decline, but rises in maintenance and tire replacement costs make F&I protections an important consideration for vehicle owners.
Read More →Credit unions are competing aggressively in the automotive marketplace, financing one in four auto loans so far in 2015, CU Direct reports.
Read More →As of April 17, First Acura has become the exclusive Motor Trend-certified dealer in Seekonk, Mass.
Read More →Lithia’s F&I operations grew its per-copy average by $52. The performance helped offset a $90 drop in new-vehicle gross profit per unit.
Read More →A new study from Cox Automotive company MakeMyDeal found that 63% of consumers would be more likely to buy F&I products if they could learn about them on their own time before entering a dealership.
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